We respect the legal requirements regarding the protection of personal data and implement technical and organizational measures to protect all operations directly or indirectly related to personal data, which prevent unauthorized or illegal processing, as well as accidental or illegal losses or destruction.

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For the purpose of processing messages and requests and honoring them, LOFT INTERIOR DESIGN SRL collects the personal data of customers, namely name, phone number and e-mail address, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the European Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

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We process your name, phone number and e-mail address, for communication with you in order to fulfill contractual obligations and to respond to requests/messages sent through the website.

We process information about your age to ensure that you have given your consent validly with regard to the conclusion of the contract and that you have the age required by law to assume obligations on your own behalf.

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All these data will be kept for the duration of keeping financial-accounting and fiscal records imposed by the legislation in the field, but not more than 5 years.

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We do not use personal data for automated processing or for profiling. We never make automated decisions about you. We use technical means to store data securely. We do not process data for secondary purposes incompatible with the purposes for which we collected them.

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We respect and strictly ensure the confidentiality of the processed data. We do not disclose data except for achieving your interests or for fulfilling legal obligations. Confidentiality is an essential value for us.

We may also provide your personal data to other companies with which we are in partnership, but only on the basis of a confidentiality commitment from them, by which they guarantee that these data are kept safely and that the provision of this personal information is done in accordance with the legislation in force, as follows: courier service providers, marketing service providers, payment/banking service providers, tele-marketing or other services, provided by companies with which we can develop joint programs of offering on the market of our Goods and Services, insurers etc.

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n order to place a request, the customer will provide the data and information requested in the online form of sending a message, placing an order or by phone, refusing to communicate the requested information preventing the seller from registering and honoring the order made.

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The owner and operator of this website are not responsible for errors made by customers in entering this data or for any false data provided by them. The customer has the obligation to provide correct and truthful data, bearing full responsibility for the incorrectness of the information transmitted to the seller.

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Personal data will not be sold, transferred or distributed in any form to third parties or in other countries, except when requested by the competent public authorities, in accordance with the provisions of Regulation (EU) 2016/679.

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We recommend all users of this website to take all security measures when providing personal data online and to periodically check the status and accuracy of these data. Users are directly responsible for how they protect their login data, considering that they may suffer the consequences of unauthorized use.

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Rights​

According to Regulation (EU) 2016/679, you have the right of access and intervention on the personal data provided. In this sense, you have the right to obtain from us a confirmation that personal data concerning you are processed or not and, if so, you have access to the data, as well as to the following information:

• the purposes of the processing;

• the categories of personal data concerned;

• the recipients or categories of recipients to whom the personal data have been or will be disclosed;

• where possible, the period for which the personal data are expected to be stored or, if this is not possible, the criteria used to determine this period

 

Upon request, we will provide you with a copy of the personal data that are subject to processing. For any other copies requested, we will charge you a reasonable fee, based on administrative costs. If you address us the request in electronic format and unless you request a material format, the information will be provided in a commonly used electronic format (word, pdf etc.).

Also, customers have the right to rectify, modify and update the processed data. Thus, you have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purposes for which the data were processed, you have the right to obtain the completion of personal data that are incomplete, including by providing an additional statement.

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• You have the right to obtain from us the deletion of personal data concerning you, without undue delay, and we have the obligation to delete personal data without undue delay if one of the following reasons exists:

• personal data are no longer necessary for fulfilling the purposes for which they were collected or processed;

• You will withdraw your consent on which the processing is based and there is no other legal basis for processing;

• You will object to processing and there are no legitimate reasons to prevail in terms of processing;

• personal data have been processed illegally;

• personal data must be deleted in order to comply with a legal obligation that falls on us under European Union law or Romanian laws;

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If we communicate your data to courier companies or other partners, and you request their deletion, we will take all reasonable steps to inform the partners who process the data that you have requested the deletion of any links to the data or any copies or reproductions of these personal data.

• The data will not be deleted if:

• processing is necessary to comply with a legal obligation that requires processing under Union law or Romanian laws or for the performance of a task carried out in the public interest;

• for reasons of public interest in the field of public health;

• processing is necessary for the establishment, exercise or defense of a right in court.

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You have the right to obtain the restriction of processing if one of the following cases applies:

• you contest the accuracy of the data, for a period that allows us to verify the accuracy of the processed data;

• processing is illegal and you will oppose the deletion of personal data, requesting instead the restriction of their use;

• we no longer need personal data for processing purposes, but you will request them from us for the establishment, exercise or defense of a right in court.

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If the processing of data has been restricted in the above-mentioned cases, such personal data may, except for storage, be processed only with your consent or for the establishment, exercise or defense of a right in court or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or the Romanian State.

If you have obtained the restriction of processing of personal data, you will be informed by us before lifting the processing restriction.

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You have the right to receive the personal data concerning you and that you have provided to us, in a structured format, commonly used and readable automatically. You have the right to transmit these data to another operator, without obstacles from us, directly from us to another operator, where this is technically feasible. The exercise of the right mentioned above does not affect your right to delete data.

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Any customer also has the right to object, free of charge and without any justification, to the processing of his personal data for direct marketing purposes.

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To exercise all the rights mentioned above, you can always address us with a written request at loft.interiordesign@gmail.com.

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Your data will not be transferred to another country.

By filling in the data in the message sending, account creation and/or order forms, you, the user/buyer declare and accept expressly that your personal data be included in the database of LOFTARHITECTURA.COM and you give your express and unequivocal consent that all these personal data be stored, used and processed for the purpose of executing the orders made or answering the messages and requests sent.

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The buyer’s personal information may also be provided to the General Prosecutor’s Office, Police, courts and other competent state authorities, based on and within the limits of the legal provisions and as a result of express requests.

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You benefit from the right of access, intervention, rectification and portability with regard to the data you provide us, to limit the processing carried out by us and even to request the deletion of the data. We mention that the intervention on the data you provided us may be such as to prevent the execution of the contract concluded between you and us. In this case, we will be exonerated from liability. If you are dissatisfied, you have the possibility to address and file a complaint against us with the National Authority for Supervision of Personal Data Processing, as well as with the competent courts.